The internationally recognised Royal Lifesaving Society (RLSS UK) National Pool Lifeguard Qualification (NPLQ) is not only a qualification that will train you to become a Pool Lifeguard but can also be a stepping stone into a career within the leisure industry. The NPLQ requires a minimum of 37.5 hours (5 days) training and requires 100% attendance.
Should circumstances mean that you need to transfer to another course the following charges will apply, dependent on the notice given:
All transfers must be taken within a period of six months.
Should circumstances mean that you have to cancel your course and are unable to transfer your booking to another date at the time of the cancellation, the following charges will apply:
Cancellations must be made in writing by post or email and received by the due date.
If you do not attend a course, and you have not previously informed us, the full course fee remains payable and non-refundable.
4. Late arrivals/ missed sessions
If you arrive late for a course or absent from any session, we reserve the right to refuse to accept you for training if we feel you will gain insufficient knowledge or skills in the time remaining. In all such cases, the full course fee remains payable. To conform with the qualification requirements for statutory certificates, attendance at all sessions is mandatory.
5. Referred assessment
If you have not been successful in the NPLQ assessment we can arrange at your will a reassessment within the guided parameters conforming to the RLSS requirements. This will be charged at the fee of £20.00
Certificates are provided for successful completion of training/ assessment as appropriate and are supplied only following full settlement of course fees.
7. Unforeseen circumstances
On occasions, unforeseen circumstances may require us to cancel a course. In such circumstance you will be given as much notice as possible and either a free transfer to another course date or a full refund of fees paid.
Hertfordshire Sports Village
de Havilland Campus
Hatfield Business Park
Hertfordshire Sports Village, de Havilland Campus, Hatfield Business Park, Hatfield, Herts, United Kingdom, AL10 9EU.