To ensure a smooth start back into lessons this September, we have listed a few important reminders about our changing room etiquette, footwear policy, swimwear and hats and a few other bits and pieces to be aware of.
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Changing Room Etiquette
Please do not leave bags or clothing in cubicles—use lockers so others can change comfortably. -
Footwear Policy
To maintain our high cleanliness standards please do the following:
Remove outdoor shoes before entering changing rooms.
Use bare feet, indoor-only footwear, or reusable overshoes.
New shoe storage cupboards are arriving soon outside the changing rooms. -
No Buggies Poolside
For hygiene and safety, buggies must stay in designated areas under the stairs or in the recess as you enter the gallery on the first-floor. A lift is available. Baby carriers or car seats are welcome poolside. If you require any help please do not hesitate to contact a member of staff. -
Swimwear Guidelines
Well-fitted costumes make swimming easier:
Girls: one-piece swimsuits
Boys: trunks/jammers (not board shorts) -
Jewellery
Please hold onto your child’s jewellery for safety reasons. -
Arriving On Time
Please arrive no more than 5 minutes before class.Too many people on poolside can be distracting for teachers and swimmers.
All under 8's must be supervised and handed to the teacher directly. -
Swim Hats
Hats are colour-coded by stage and help keep your child safe and easily identified. Please ensure they wear them each week—they’re provided free at each stage. We provide ‘Hattie’ our hat eating penguin poolside. Please recycle your old hats here. -
Phones & Photos
To comply with safeguarding rules:
No phones or recording devices poolside.
Please watch from the gallery once your child is settled in. -
Progress & Patience
Learning through fun and play is key to progress. Early assessments may move quickly, but mastering the final skills takes time. Our on-site Swim Team are available most lesson days—just ask at reception if you have questions. -
Prompt Collection
Please collect your child promptly after lessons. When your child passes a stage you will need to select their new class and collect their badge and certificate from reception.