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Swimming Pool at HSV

Swimming Pool at HSV

What will happen to my Swim Lessons during the Pool Closure?

Thursday 17 May, 2018

If you are a swim lesson customer your last swimming lesson of the Summer term will be week beginning Monday 18 June. If you pay by Direct Debit we will take June’s payment as normal and start your swim lesson Direct Debit again once we have a definite pool opening date confirmed. This will allow us to accurately adjust your October Direct Debit payment according to any lessons owed, calculated over the past school year.

If you pay for a block of lessons, you will have the following options:

1. To pay for the remaining weeks lessons until the pool closure, plus an additional three lessons to secure your current class time when returning in October.
2. To only pay up until the end of the current term if you do not think you will return when the pool reopens in October.

IMPORTANT If you opt for option 2 your child will automatically be removed from the class register at the end of this term. Should you then decide to return in October, after the pool reopens, you will be welcome to do so, subject to availability BUT we will not be able to guarantee your current day and time.

If the works are completed on time, swimming lessons will recommence week beginning Monday 15 October 2018 and Ingrid and her team will be in contact nearer the time to confirm definite start dates and arrangements for this.

How do I pay for my next block of Swimming Lessons?
In order to pay for your next block of swimming lessons, please contact our customer services team at reception or phone 01707 284466 (option 5) between 10:30am - 6:30pm weekdays and 10:00am - 4:00pm at weekends.

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Complete the form above and we'll be in touch or call 01707 284466 to speak to one of our team.